The RICOH Way is our global corporate philosophy that provides the framework and identity for our organization.
This foundation includes Ricoh’s mission, vision and values and demonstrates our commitment to the customer.
To be one global company, we must care about people, our profession, our society, and our planet.
We must dedicate our winning spirit, innovation and teamwork to sharpen our customer centric focus, and we also must
commit to the highest standards of ethics and integrity.
We understand at Ricoh that putting the Customer First is everyone’s responsibility. Our commitment to the
Ricoh Values is Ricoh’s differentiator. Engrained in our culture is always putting the customer first and delivering
an exceptional customer experience in all areas of our business. We strive to make information work for our customers.
One way we are able to provide a high level of customer service is through the hard work and dedication of our
employees. We think it is important to take the time to recognize the Ricoh employees that uphold our values and
deliver these exceptional customer experiences.
If a Ricoh employee exhibited exemplary service in handling your needs, we would like to hear about it. Please
complete the Customer Recognizing Ricoh Employees form and we will make sure to recognize our family
member for their outstanding performance on your behalf.