Document Lifecycle Management Services

Ricoh Professional Services applies expertise with technology, processes and people to generate greater accountability for your document-related processes, dramatic improvements in document workflow, and significant reductions in operating costs. Our core document lifecycle management services include:

Document Production Centers
We provide the equipment, operators, and managers for your document production center. RPS handles staffing, vendor relationship management, equipment maintenance, and performance measurement. When you engage RPS at your document production center, you can count on a consistent process, production accountability, improved quality and turnaround, document security and reduced cost. Services include:

• Production workflow
• Device and job management
• Document distributive printing
• Cost accounting and output management
• Digital print-on-demand
• Monthly management reporting

Fleet Management Services
RPS maintains all digital MFPs, printers, scanners, fax machines, and related software in your enterprise, including hardware from other manufacturers. Services include:

• Asset management
• Key operator services
• Service support
• Supplies ordering, stocking, delivery
• Preventive maintenance
• Break-fix repair (for Ricoh and third-party devices)
• End-user training
• Service call escalation
• Streamlined billing

Commercial Printing
RPS customers can enjoy the responsiveness and quality control of a dedicated in-house printing facility — without the capital investment. RPS supplies the equipment and staff to provide a wide range of printing services. Our teams can run your existing print shop to provide:

• Sheet and web offset printing
• Typesetting and desktop publishing
• High-speed laser printing
• Commercial scanning
• Electronic pre-press
• Setup and imposition
• Trapping
• Direct-to-plate or film output
• Bindery services
• Tabbing, folding, drilling, cutting
• Stapling, saddle-stitching
• Perfect binding and tape binding
• Wire-O and GBC

Web-based Global Printing
Web-based printing programs make it easy to request high-volume print jobs through an Internet portal — instead of using local vendors on an ad hoc basis. This helps your organization control pricing, ensure consistent quality standards, and get a fast response from RPS every time.

Archiving and Data Backup
Archiving and data backup ensure rapid access to information while reducing storage and media costs. Your solution may include:

• Document and image scanning
• Digitizing of hardcopy files or records
• Rapid retrieval of images and documents
• File room management