IT Services

To serve...to protect ... and to maintain.

Service and support play a vital role in keeping your network and document management systems running.. Ricoh’s Teknoforce team, of over 1500 trained Technical Service Engineers (TSEs) with over 2000 IT certifications located in branches throughout the U.S., provides customers with creative solutions to IT-related challenges.

Our IT services include:

• Network Support Services that integrate your devices with your IT systems and help to manage your IT environment.
• Document software and analysis tools are used to provide customized solutions that solve document workflow problems.
• IT hardware. Ricoh has partnered to become a value-added reseller of best-of-breed hardware such as PC’s and laptops, network servers, routers and VoIP software and hardware.
• Ricoh’s Alliance Program enables Ricoh to offer third-party and custom network services.

Other services available include:

• Integration Support Details on the planning, implementation, and on-going management of integrated solutions based on your business and IT infrastructure requirements.
• eBusiness Support Advanced, Web-based technologies you can rely on for transaction processing and post-sale support.
• Technology Programs The powerful, IT-focused resources of the Technology Center and Ricoh’s Alliance Program.

Solutions that improve business processes while minimizing costs.