Proactively Resolve Network Issues To Increase Up-time.
Large enterprises face special challenges when it comes to network support. Although
internal IT departments may be large, they may not be evenly distributed across
your organization. Multiple locations also increase the risk of inconsistency in
software versions, local network configurations, bandwidth, and end-user needs.
And addressing these problems creates a virtually endless task list for your already
overworked teams.
Ricoh Network Support Services offers a unique, cost-effective solution for large
organizations. With our combination of national coverage, proven IT services expertise,
and portfolio of remote and on-site services, we can help you add IT capacity on
short notice, outsource time-consuming, non-critical tasks, and maintain a higher
level of consistency across the enterprise.
Remote site/branch office support.
We maintain offices nationwide, so our team of over 1,700 highly skilled IT experts
can deliver reliable support at every one of your locations and minimize costs created
by inconsistent configuration.
Desktop/server support.
Remote maintenance services from Ricoh enable you to resolve common IT service problems
without on-site help. We establish a secure, encrypted tunnel to your network, allowing
us to analyze servers or PCs and perform repairs in minutes. This tunnel is firewall
and proxy friendly, and requires no configuration on your end—thus assuring that
your network’s integrity is not compromised. Our IT teams can provide high-quality
desktop and server support (including configuration and administration) for a single
location or an entire region.
Consulting.
With offices nationwide, Ricoh is uniquely positioned to conduct
simultaneous network services analysis in every one of your locations, compile and
evaluate results, and recommend areas for improvement.
Project fulfillment.
To help keep your IT initiatives on time and on budget, let Ricoh
certified engineers assist with your project migration and implementation. Ricoh
Network Support Services: big-time solutions for large enterprises. To learn more,
contact us at 1-800-551-3087.